Privacy Policy
Last updated: 2026
Chambellan Conciergerie (“we”, “our”, “us”) is committed to protecting the privacy and personal data of users visiting our website and using our services.
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
1. Company Information
Company name: Chambellan Conciergerie
Country of activity: United Arab Emirates (UAE)
Contact email: chambellan.conciergerie@gmail.com
2. Personal Data We Collect
We may collect and process the following personal data:
Full name
Email address
Phone number / WhatsApp number
Message content
Destination or service request details
This data is collected exclusively through our contact forms, WhatsApp contact links and newsletter subscription forms.
We do not collect sensitive personal data.
3. Purpose of Data Collection
Your personal data is collected for the following purposes:
Responding to contact requests and enquiries
Providing private concierge services
Managing client communication
Sending newsletters and service updates (only with consent)
Improving website performance and user experience
Analyzing website traffic and usage
4. Legal Basis for Processing
We process personal data based on:
User consent, provided when submitting forms or subscribing to the newsletter
Legitimate interest, for responding to enquiries and improving our services
5. Newsletter & Marketing Communications
If you subscribe to our newsletter, your email address will be used solely to send information related to our services, updates or relevant content.
You may unsubscribe at any time by using the link provided in our emails or by contacting us directly.
6. Analytics & Tracking Tools
Our website uses the following tools:
Google Analytics
Used to analyze website traffic and user behavior in an anonymous and aggregated manner.
Meta (Facebook) Pixel
Used to measure advertising performance and improve the relevance of marketing campaigns.
These tools may use cookies or similar technologies. You may manage or disable cookies via your browser settings.
7. Cookies
Cookies are small files stored on your device to enhance website functionality and analyze usage.
We use cookies to:
Improve website performance
Analyze traffic
Support marketing and remarketing efforts
By continuing to browse our website, you consent to the use of cookies in accordance with this policy.
8. Data Storage & Security
Your personal data is stored securely and protected against unauthorized access, alteration or disclosure.
Website hosting is provided by o2switch, ensuring reliable infrastructure and data security standards.
We do not sell, rent or share personal data with third parties, except where required for service operation or legal compliance.
9. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
10. Your Rights
In accordance with data protection regulations, you have the right to:
Access your personal data
Request correction or deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Request data portability
To exercise your rights, please contact us at:
📧 chambellan.conciergerie@gmail.com
11. International Users
As an international concierge service operating globally, your data may be processed outside your country of residence. Appropriate safeguards are applied to ensure data protection.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.
13. Contact
If you have any questions regarding this Privacy Policy or the way your data is handled, you may contact us at:
